Privacy Policy
This Privacy Policy describes how HoneyBee Systems, LLC ("HoneyBee", "we", "us") collects, uses, and shares information in connection with HiveAI (the "Service") available at hiveai.honeybeesys.com.
1. Information we collect
- Account information (such as name and email address) when you create or manage an account.
- Usage information (such as pages viewed, features used, timestamps, and device/browser data) to operate, secure, and improve the Service.
- Customer Content (such as prompts, messages, and documents you submit) to provide the features you request.
2. How we use information
- Provide, maintain, and secure the Service.
- Respond to requests and support inquiries.
- Troubleshoot issues and improve product performance and reliability.
- Comply with legal obligations and enforce applicable policies and agreements.
3. Sharing of information
We may share information with service providers that help us run the Service (for example, hosting and payment processing), with your organization’s administrators in a multi-tenant environment as configured, or when required by law. We do not sell your personal information.
4. Data retention
We retain information for as long as needed to provide the Service and for legitimate business purposes, including compliance, dispute resolution, and enforcement. Retention periods may vary by data type and your configuration.
5. Security
We use reasonable safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices
You may be able to access, update, or delete certain information through your account. You may also contact us to request access to or deletion of personal information, subject to applicable law.
7. Contact
Questions about this Privacy Policy? Email support@honeybeesys.com.